Privacy Policy
How we protect and handle your personal information
Last Updated: January 15, 2025
Information We Collect
At NextDigitalForce, we collect various types of information to provide you with our database administration education services and improve your learning experience. This information helps us deliver personalized content and maintain the quality of our educational platform.
- Personal identification information including name, email address, and phone number when you register for courses
- Educational background and professional experience to customize your learning path
- Course progress, quiz results, and assignment submissions to track your advancement
- Communication preferences and feedback you provide about our courses
- Technical information such as IP address, browser type, and device information for platform optimization
- Payment information processed through secure third-party payment processors
- Usage patterns and interaction data to improve our course delivery methods
How We Use Your Information
We use the collected information primarily to deliver our educational services and enhance your learning experience. Your personal data enables us to provide personalized course recommendations, track your progress, and offer technical support when needed.
Course delivery and student progress tracking form the core of our data usage. We analyze learning patterns to identify areas where students commonly struggle, allowing us to improve our curriculum and teaching methods. This analysis helps us develop better learning materials and adjust our approach based on student needs.
Communication about course updates, new learning opportunities, and important announcements represents another key use of your information. We may send you emails about upcoming courses, changes to our platform, or educational content that matches your interests and current skill level.
Data Storage and Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption of sensitive data both in transit and at rest, regular security audits, and restricted access to personal information on a need-to-know basis.
Your data is stored on secure servers with multiple layers of protection. We use industry-standard SSL encryption for all data transmission and maintain regular backups to prevent data loss. Our technical team monitors our systems continuously for potential security threats and updates our security measures regularly to address emerging risks.
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Course progress and educational records are typically maintained for five years after course completion to allow for transcript requests and certification verification.
Your Privacy Rights
Under Vietnamese privacy laws and international best practices, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Access Your Data
Request a copy of all personal information we have about you, including course records and communication history.
Correct Information
Update or correct any inaccurate personal information in your profile or educational records.
Delete Account
Request deletion of your account and associated personal data, subject to legal retention requirements.
Data Portability
Receive your personal data in a structured format that can be transferred to another service provider.
Third-Party Services
We work with carefully selected third-party service providers to deliver our educational services effectively. These include payment processors for handling course fees, email service providers for communication, and analytics tools to understand how students interact with our platform.
All third-party partners are required to maintain the same level of data protection that we provide. We establish data processing agreements with these partners that specify how they can use your information and require them to protect your privacy according to applicable laws and regulations.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. Any sharing of information occurs only to provide you with the educational services you've requested or to comply with legal obligations.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences, maintain your login session, and understand how you use our platform.
Essential cookies are necessary for basic website functionality and cannot be disabled. These include session cookies that keep you logged in and security cookies that protect against unauthorized access. Analytics cookies help us understand user behavior and improve our website performance.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features of our website and affect your ability to access course materials or track your progress effectively.
This privacy policy is governed by Vietnamese law and international privacy standards. We comply with the Personal Data Protection Decree and other applicable regulations regarding data processing and privacy protection. Any disputes arising from this policy will be resolved according to Vietnamese jurisdiction. We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements, and we will notify users of significant changes through email or website announcements.
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, please contact us.
Email us at info@nextdigitalforce.com
64/2, Viet Kieu Hamlet, Phuoc Tan Commune, Xuyen Moc District, Phước Tân, Xuyên Mộc, Bà Rịa - Vũng Tàu, Vietnam